EXAMINING THE EFFECTS OF SMARTPHONE USE AT WORK ON JOB PERFORMANCE AND WORK ATTITUDES

Abstract

This study examines the effects of excessive smartphone use at work and examined its effects on job performance and work attitudes. Data were collected from a sample of 486 participants who work in IT and construction companies located in Ankara. In the analysis, smartphone addiction and daily duration of smartphone usage at work were found to be negatively associated with job performance. Meaningful differences were detected in terms of both gender and industry type. Female participants were found to have more daily smartphone use at work than male participants. Those who work for the IT company were also observed to have more daily duration of smartphone use at work than those from the construction company. Job satisfaction and organizational commitment had positively associated with each other and with job productivity. However, no meaningful relationship was detected between smartphone addiction and both job satisfaction and organizational commitment. It is concluded that the level of excessive smartphone use should be determined considering both gender and industry type in order to develop a balanced smartphone use arrangement, which would not harm the productivity at work.